Returns & Warranty

Hi, do you have a question about returns & warranties?
Please read below. We want all our customers to be happy with their purchases!

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RETURNS – All items

We take all precautions possible to prevent breakage in transit. In the unlikely event of an item being damaged, please contact us with photos so we can resolve any issues. 

Change of Mind: Yes, we do accept returns for change of mind as long as the product is in original condition (unopened, unused, sealed etc).

Change of Mind time frame: 14 days. Please contact us within 14 days of your order delivery date.

You must use a tracked postal service at your cost (ie Australia Post). Returning items must be packaged safely and securely to ensure no damage to the product(s) on the return.